Roles to start a PMO
By Blue Chip Manager
Talking from my experience, a lot of it depends upon the size of the office and organization. When I worked for a Director in a small department there was basically a project office Programme Manager (myself) and I had a part-time administrator supporting me. If you have a larger organization in mind then you tend to have more people and roles.
A PMO set-up is along the lines of:
Head of Project Office
His role will be to ensure that the project office work for the business project teams that they are supporting and in turn receive the necessary communication/information back from those parts of the business. He set strategy, goals, objectives, etc
Project Office Director
His role is to get more direct management support for the programme being supported and to ensure that the project office has sufficient resources (and the right resources) to support the business projects. He also agree the plans from the business projects and project office, ensure that goals are being met and act as the main authority for escalating issues, risks, etc.
Project Office Project (or Programme) Manager
Our role is to make sure that there are proper programme/project wide plans, that individual project goals tie in with overall programme goals, prioritise issues and risks within and across projects. We also validate financials, achievements, etc and ensure that they understand any shared or wider goals.
Project Office Analyst
As far as I recall they are tasked to help project teams with particular areas where additional focus might be needed. They might provide special administrative support to a programme, ie scheduling update sessions, managing change request lists, recording financial data, etc if the particular project or programme is large.
Administrator
Might be used to manage updates to plans, project documents into repositories and provide general administrative support to the other members of the PO team, ie setting up, setting agendas for and minuting meetings, etc.
In the last PMO we had one PO Head, 2 directors, 2 project managers, 3 analysts/senior analysts and an administrator, with various others coming in as needed as contractors and students.
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