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Manual introducción a ITIL gratis

4 March 2010 One Comment

Hemos encontrado esta web http://www.manageengine.com/products/service-desk/esp.html que ofrece gratuitamente una Introducción a ITIL en español, para aquellos que no tienen tiempo.

La versión en ingles http://www.manageengine.com/products/service-desk/itil-whitepaper-download.html


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  • julio acosta said:

    gracias por env el libro

    # 15 May 2010 at 4:47 pm

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